- What is a Bank Freedom Personalized Prepaid Visa® Card account?
- How do I use my Bank Freedom Prepaid Visa Card account?
- How can I access the money I loaded on my Prepaid Card account?
- How much cash can I withdrawal at an ATM machine?
- Can I add cash to my Prepaid Card account at a store?
- How do I set up Direct Deposit and is it really FREE?
- Can I pay at the pump for gasoline?
- What is the minimum balance required to rent a car?
- Can I close my Prepaid Card account and withdraw my money?
- I've moved, how do I update my address with Bank Freedom?
- Can I transfer money from my personal bank account to my Bank Freedom card account?
- Can I have my tax refund put on my Bank Freedom card account?
1. What is a Bank Freedom Personalized Prepaid Visa Card account?
Bank Freedom personalized Prepaid Visa Card accounts are designed to save you money, empower you with financial freedom, and provide you with a better alternative to always using cash or a checking account. It is similiar to a checking account where you must add money to the Prepaid Card account in order to use it. To add money to the Prepaid Card account you can add cash at a MoneyPak® retail location or have your paycheck or benefits check Directly Deposited to your Prepaid Card account.
Your BEST OPTION to add money to your Prepaid Visa Card account is setting up a Direct Deposit of your paycheck or Federal Government Benefits check to your Prepaid Card account. Direct Deposit will save you up to $25-$50 dollars a month in check cashing fees, cash loading fees, and monthly maintenance fees. Having a Direct Deposit to your Prepaid Card account each month of $350 or more and Bank Freedom will waive the $5.95 monthly account maintenance fee!
As soon as your money is added to your Bank Freedom Prepaid Visa Card account you can make purchases for goods and services at millions of worldwide locations. Use your Prepaid Card to get cash at any ATM that displays the Visa, STAR, Maestro, or Cirrus acceptance marks. Pay your bills online or have a check sent from your card account. A Bank Freedom Prepaid Visa Card account is convenient, safer than cash and your key to gaining financial freedom.
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2. How do I use my Bank Freedom Prepaid Visa Card account? –The Bank Freedom Prepaid Visa Card is accepted at millions of locations worldwide. Make purchases at retailers, on the Internet, over the telephone, and through catalogs. You can also use your Prepaid Card to make reservations for hotels, ailine tickets, rental cars and more.
- At a Store – Purchase goods or services at the store and hand the merchant your Bank Freedom Prepaid Visa. There is no fee for Signature based purchases.
- On the Internet – Use your Bank Freedom Prepaid Visa card to make purchases on the Internet. You may be required to enter your billing address as well as the CVV number (3 digit number that is on the back of the card).
- Making Reservations – Use your Bank Freedom Prepaid Visa card to make reservations for hotels, rental cars, airlines, and restaurants. Depending on the reservation, the merchant may require additional funds be available on the card than the actual amount for the reservation. If you authorize a transaction for a rental car or hotel room, we reserve the right to hold up to an additional $100 dollars for up to 60 days in case of incedential damages. These funds will be returned to you after you check out of your hotel or return the automobile rental and the transaction has been processed by the merchant.
- Cash at Store - If you need to get cash choose Debit and enter your PIN at the checkout stand and let the cashier know you would like "Cash Back". There is a small $1.00 fee for PIN based transactions. Remember purchases where you don’t enter your PIN are free so you should only make a PIN based transaction when you need cash back.
- ATM Cash Access Worldwide - Get cash from 1,000,000+ ATMs worldwide. Wherever you go, you can get cash at your convenience.
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3. How can I access the money I loaded on my Prepaid Card account? - Get cash from your Bank Freedom Prepaid Visa Card at the store and at an ATM.
- Cash from the Store – This is the best way to get cash from your Prepaid Card account. At the check out stand choose Debit and request, "Cash Back". It’s easy and a great way to get cash. It’s only $1.00 per debit transaction.
- Cash from an ATM – There are over a 1,000,000 ATM's worldwide for you to get cash from your Prepaid Card account at anytime. Receive up to $500 per day from any ATM displaying the Visa, STAR, Maestro, or Cirrus logos. The Bank Freedom fee is $2.50 per ATM transaction plus any additional fee charged by the owner of the ATM machine.
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4. How much cash can I withdrawal from an ATM machine?
Your prepaid card has an ATM withdrawal set limit of $500 per day. However, some ATM's have set limits that may be less than your prepaid card limit, so check with each individual ATM machine.
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5. Can I add cash to my Prepaid Card account at a store? –Adding cash to your Bank Freedom Prepaid Visa Card is simple and convenient. Load Cash to your card account totaling $700 or more a month through Moneypaks and we will waive the $5.95 Monthly Fee. Go to any Green Dot retailer and get a Green Dot MoneyPak. Using the MoneyPak to load cash onto your card is easy.
- Go to a MoneyPak retail location near you (find a retailer)
- Find the Prepaid Card section in the store, take the MoneyPak to the cashier and hand them your cash which they will apply to your MoneyPak.
- Call the number on the MoneyPak to have the money added to your Prepaid Card. The cash will be applied to your Bank Freedom Prepaid Card within 30 minutes.
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6. How do I set up Direct Deposit and is it really FREE? – There are many ways to add cash to your Bank Freedom Prepaid Visa. The best option and easiest way to add money is to set up Direct Deposit. When you receive your card in the mail, be sure to complete the direct deposit form and give it to your payroll department. The monthly fee of $5.95 is waived when you set up direct deposit with a minimum deposit of $350 a month.
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7. Can I pay at the pump for gasoline?
Yes. You will need to have a minimum available balance of $55 to $100 (amount varies depending on the gas stations policy). If you purchase gas at the pump and the merchant obtains an authorization for $55, Bank Freedom will hold this amount for the merchant. If the total purchase comes to $40, the merchant will complete the transaction by collecting on the $40. The remaining $15 will be released back into your prepaid card account.
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8. What is the minimum balance required to rent a car?
To rent a car you need at a minimum 15% above the authorized security deposit amount. Check with the rental car provider for exact amounts. If you authorize a transaction for a rental car, we reserve the right to hold up to an additional $100 dollars for up to 60 days in case of incedential damages. These funds will be returned to you after you return the automobile rental and the transaction has been processed by the merchant.
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9. Can I close my Bank Freedom Prepaid Card account and withdraw my money?
Yes, you can either withdraw your money at an ATM or you can request the funds be sent to you in a check. Simply access your Bank Freedom Prepaid Visa Card account online and click on "Request Funds." Once you verify your personal information, a check will be sent to you within 3 to 4 weeks. The fee for this is $1.00; this fee is for requesting a check not for withdrawing money at an ATM.
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10. I've moved, how do I update my address with Bank Freedom?
In order to change your address for your Bank Freedom Card account log on to your card account online or fill out a "Change of Address" request form and fax or mail us a copy. CLICK HERE to print out the "Change of Address" request form now.
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11. Can I transfer money from my personal bank account to my Bank Freedom card account? Yes, you can authorize an ACH Transfer from your personal bank account or other financial institutions to your Bank Freedom card account and each month you perform an ACH transfer of $350 or more from your personal bank account to your Bank Freedom card account we will waive your monthly maintenance fee. Click Here to learn how easy it is to perform an ACH Transfer.
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12. Can I have my tax refund put on my Bank Freedom card account? Yes, get your tax refund faster by having your tax refund direct deposited to your Bank Freedom card account for free and avoid costly check cashing fees.
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